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Practice Administration & Fees

The costs of running a high quality family medical practice continue to escalate and the doctors at the clinic are guided by the AMA when setting fees. Except on weekends and public holidays, Pensioners, DVA and Health Care Card holders are bulk-billed. For more complex problems and procedures please ask the reception staff to give you a longer appointment with your doctor. There are larger rebates for these consultations.

Staff Attached To The Practice
Mr. Tony Reynolds is our Business Manager. Mrs. Lucia Lay our Office Manager, supervises an experienced group of receptionists and accounting staff. There are also two nursing sisters and a pathology service on site.

Surgery Opening Hours
The surgery has been open every day of the year for the past forty years.

Monday to Friday: 8:00am to 7:00pm
Saturday: 9:00am to 1:00pm
Sundays & Public Holidays: 9:00am to 12:00 noon

You can also contact the office via email: Box Hill Medical Centre

After Hours Care
A partner of Box Hill Medical Centre is on call each Week Night, Saturday, Sunday and Public holidays. After Hours services are covered by the Locum Service. For any information please call 9890 1024, 24 hours of the day.

Fee Policy
Doctors at the Box Hill Medical Centre usually charge according to the schedule set down by the Australian Medical Association. Bulk-billing is available for those on Health Care Cards (except on weekends and public holidays) and concessions are made for the disadvantaged. Please feel free to discuss any problems with your doctor.

Surgical Procedures
There is a well equipped procedures area at the Box Hill Medical Centre. All minor surgical operations, including excision of lumps, cysts and skin cancers, are undertaken regularly.

Parking
The Box Hill Council have created parking all around the Medical Centre. There is always extra parking in Harrow Street if the surrounding car park is full.

Disabled Access
There are double doors at the rear of the building for those having trouble with wheelchairs or other devices.

Test Results
If you need to ring the surgery to check results could you please do so at a time arranged at your consultation. If you leave a message with the receptionist your doctor will endeavour to call you back at a convenient time.

Repeat Prescriptions
Most phone requests for repeat prescriptions will need at least 24 hours to be written. Some requests will require a formal visit to the doctor. A small fee is charged for repeat scripts.

Last modified: January 14, 2003
Copyright © 2000 Box Hill Medical Centre